okb Casino & Sportsbook Terms
These terms govern your use of okb, our online gaming and sportsbook platform. By opening an account on okb, you agree to these terms and our privacy policy. We set out what we require from you, what you can expect from us, and how disputes are resolved.
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you have questions about whether okb is available in your region, contact our support team.
Account Opening and Use
Who Can Open an okb Account
To open an okb account, you must be of legal age in your jurisdiction and not prohibited by law from using our services. You must provide accurate personal information during registration—name, email, date of birth, and address. We use this information to verify your identity and comply with anti-money-laundering regulations.
You are responsible for keeping your okb login credentials confidential. If you suspect unauthorized access to your account, contact our support team immediately. We are not liable for losses resulting from unauthorized use if you have failed to protect your password or shared your credentials with others.
Account Verification (KYC)
Before your first withdrawal from okb, we request Know Your Customer (KYC) verification. You must provide a valid government-issued ID and proof of address. We use this information to verify your identity and prevent fraud. The verification process typically takes 24–48 hours. Once verified, you can withdraw funds freely.
We may request additional verification at any time if we suspect unusual activity or if required by law. Failure to provide requested verification may result in account suspension or closure.
okb enforces strict account security standards
We require two-factor authentication on all accounts. Enable this feature in your account settings to protect your balance and withdrawal requests.
Deposits and Withdrawals
We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts (mobile banking, local payment, online payment, e-wallet). Deposits are credited to your okb account once received and confirmed. We do not charge deposit fees. Some payment providers may apply their own transfer fees—check your payment method's terms.
Withdrawals are processed to the same payment method you used for deposits. We process withdrawal requests during business hours and typically complete them within 24–48 hours. Withdrawals are subject to verification—we review your account activity to ensure compliance with local regulations. Once approved, your funds are transferred to your payment method.
We reserve the right to refuse or delay a withdrawal if we suspect fraud, money laundering, or violation of these terms. We will notify you of the reason for any delay or refusal.
Game Rules and Outcomes
Our live-dealer games (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo, Andar Bahar, Teen Patti, Crazy Time) are broadcast in real time. Game outcomes are determined by the dealer's actions and the physical cards or equipment used. We do not use algorithms to predetermine outcomes. Each game's result is final once the dealer settles the round.
Our sportsbook odds are set by our trading team based on market conditions. Odds may change before your wager is accepted. Once your wager is confirmed, the odds are locked. We reserve the right to void wagers if we detect fraud, system errors, or violations of these terms.
Our slot games use certified random number generators (RNG). Each spin is independent and unpredictable. We do not use algorithms to influence outcomes based on your history or balance. Slot game results are final once the reels stop.
Prohibited Activities
You agree not to use okb for illegal purposes, fraud, money laundering, or any activity that violates local law. You must not use automated tools, bots, or scripts to access okb or manipulate games. You must not attempt to exploit system vulnerabilities or gain unauthorized access to other accounts.
We reserve the right to suspend or close your account if we detect prohibited activity. We may forfeit your balance if we determine you have engaged in fraud or money laundering.
Our okb Policies and Dispute Resolution
Data Protection and Privacy
We protect your personal data with encryption, secure servers, and regular security audits. Your data is never shared with third parties except where required by law or to process your payments. We retain your data for as long as your account is active and for a reasonable period afterward to comply with legal requirements.
For full details on how we handle your data, see our privacy policy. You have the right to request access to your data, correct inaccuracies, or request deletion subject to legal requirements.
Dispute Resolution
If you believe okb has made an error or treated you unfairly, contact our support team with details of your complaint. We will investigate and respond within 7 business days. If you are not satisfied with our response, you may escalate your complaint to our management team.
If a dispute cannot be resolved through our internal process, you may pursue legal action in your jurisdiction. These terms are governed by the laws of the jurisdiction where okb operates. Any legal proceedings must be initiated within one year of the disputed event.
Limitation of Liability
okb is provided on an "as is" basis. We do not guarantee uninterrupted service or error-free operation. We are not liable for losses resulting from system downtime, technical errors, or third-party payment provider failures, except where prohibited by law.
We are not liable for indirect, incidental, or consequential losses (such as lost profits or lost opportunities) arising from your use of okb, even if we have been advised of the possibility of such losses.
Changes to These Terms
We may update these terms at any time. We will notify you of material changes via email or by posting a notice on okb. Your continued use of okb after changes are posted constitutes acceptance of the updated terms. If you do not agree with changes, you may close your account.
Jurisdiction and Service Availability
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If okb becomes unavailable in your jurisdiction, we will notify you and provide instructions for closing your account and withdrawing your balance.
okb operates across supported regions including Jakarta, Surabaya, Bandung, Medan, and Semarang. Our support team is available in English and Indonesian. We may suspend service during major holidays like Idul Fitri, Idul Adha, Imlek, or Nyepi when our team and game studios are offline.
Contact and Support
If you have questions about these terms or need support, contact our team via email or live chat. We respond to inquiries in English and Indonesian during business hours. For urgent account issues, email our support team and we will prioritize your request.
By using okb, you acknowledge that you have read and understood these terms and agree to be bound by them. If you do not agree with any part of these terms, do not use okb. Your use of okb constitutes your acceptance of these terms in their entirety.